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Troubleshooting

Here you can find additional information allowing you to solve possible troubles with SAP Connectivity in Omada Identity.

tip

Omada recommends scheduling the standard SAP report PFCG_TIME_DEPENDENCY on a daily basis to cleanup and remove incomplete role and profile assignments, refer to SAP documentation for further details.

SOAMANAGER Cannot Start or Timeouts​

If SOAMANAGER cannot start, or timeouts occur when importing data, try adjusting the following parameters:

  • Icm/keep_alive_timeout (default = 60)
  • Icm/server_port_0 = PROT=HTTP,PORT=8000,TIMEOUT=?,PROCTIMEOUT=
  • Rdisp/max_wprun_time (default = 600)
  • Rdisp/PG_MAXFS (default = 32670)

Import errors about resource assignments pointing to a non-existing resource​

If you experience errors during import about resource assignments referring to non-existing resources, it is typically SAP users who had a reference to a SAP Profile which has been deleted. The import log will display the affected users and you can use transaction SU01 in the SAP system to update the user records by removing the reference to the non-existing profile. Afterward, the import can be re-started.