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REST Relay

This connectivity package is a template relay connector and provides support for tickets management in IT service management (ITSM) systems. It allows creating tickets and querying their status using REST API.

Minimum required permissions​

Access and familiarity with the target system REST API.

Network requirements​

None.

Implementation notes​

This connector is used to create entities that represent tickets in a specific ITSM system (and then check their status). If your provisioning job contains, for example, a task to remove access, the connector will create a relevant ticket (and may also include a description to remove access to the given resource for selected users).


Prerequisites​

None.