Skip to main content

Troubleshooting

Here you can find additional information allowing you to solve possible issues with SAP Connectivity in Omada Identity.

SOAMANAGER cannot start or timeouts

If SOAMANAGER cannot start, or timeouts occur when importing data, try adjusting the following parameters:

  • Icm/keep_alive_timeout (default = 60)
  • Icm/server_port_0 = PROT=HTTP,PORT=8000,TIMEOUT=?,PROCTIMEOUT=
  • Rdisp/max_wprun_time (default = 600)
  • Rdisp/PG_MAXFS (default = 32670)

Warning message for ZUPDATEHRCACHE

The HR Extract (specifically /OMADA/UPDATEHRCACHE) can give a warning message as below:

"For the ISO code USD, there is no unique SAP currency code for ALE."

It is caused by the ISO code returning several currencies, but none that has been defined as the primary currency.

This warning is safe to ignore; alternatively, you can define a primary currency key.

For more info see the OSS note: 751577.